Covid-19 changes
How will things work when you book a treatment?
In order to keep clients and myself safe, I'm limiting face-to-face contact time in line with government and industry guidance. To help with this I'm now using secure online forms when possible, rather than paper ones. When you book a treatment I'll send you out a Covid-19 screening form to complete. This means we can retain the maximum amount of face-to-face time for massage work, whilst still completing all checks and consultation needed in line with government and industry guidance.
What I'll be wearing for the treatment session
I'll be sporting a fluid-resistant mask. I also have disposable plastic aprons and reusable plastic visor to hand, that I'm happy to wear for your treatment session if you'd prefer, please let me know when you arrive :-).
The process:
On the day of your treatment session
Safety and cleaning
As you can imagine, there is a fair bit of additional cleaning going on!
Your feedback
I’ve conducted risk assessments for everything involved in conducting my treatment sessions, which inform the cleaning routines and various processes I’ve put in place, and I’ve tested everything with a selection of willing (bribed) guinea-pigs to ensure things work ok. However, there is always room for improvement so please let me know if you spot anything that could be improved or that I’ve missed – all feedback is gratefully received!
In order to keep clients and myself safe, I'm limiting face-to-face contact time in line with government and industry guidance. To help with this I'm now using secure online forms when possible, rather than paper ones. When you book a treatment I'll send you out a Covid-19 screening form to complete. This means we can retain the maximum amount of face-to-face time for massage work, whilst still completing all checks and consultation needed in line with government and industry guidance.
What I'll be wearing for the treatment session
I'll be sporting a fluid-resistant mask. I also have disposable plastic aprons and reusable plastic visor to hand, that I'm happy to wear for your treatment session if you'd prefer, please let me know when you arrive :-).
The process:
On the day of your treatment session
- On the morning of your appointment if you feel unwell then please give me a call and we’ll discuss whether to reschedule your treatment.
- Please come in through the front door of Elm Nook House and use the intercom to let me know that you have arrived.
- If we need to complete any movement assessments ahead of the treatment then I’ll come into the room to conduct them, then I’ll leave you to get changed and onto the couch. There will be a large plastic container with a lid for you to pop your belongings into.
- When you’re ready, I’ll come in and we’ll proceed with your treatment.
- At the end of the session, I’ll leave you to get dressed and will wait for you outside the room.
Safety and cleaning
As you can imagine, there is a fair bit of additional cleaning going on!
- I clean my treatment room even more thoroughly than before Covid hit us, at the start and end of my working day, as well as between each client.
- I regularly clean areas in the communal spaces that you might come into contact with, including the toilet areas.
- Towels and cloths used for a session are stored in a sealed plastic container, ready for me to launder.
- A window is open during sessions (sorry!) for ventilation, and I leave 30mins between treatments to ensure time for good ventilation of the room.
- You'll be nice and toasty - there is a heated underblanket on the bed (woohoo!) under a washable and wipeable cover; there are also plenty of towels to keep you warm during your treatment.
Your feedback
I’ve conducted risk assessments for everything involved in conducting my treatment sessions, which inform the cleaning routines and various processes I’ve put in place, and I’ve tested everything with a selection of willing (bribed) guinea-pigs to ensure things work ok. However, there is always room for improvement so please let me know if you spot anything that could be improved or that I’ve missed – all feedback is gratefully received!